Shuffler Team Leader

Southfield, United States
Full-time

Job Description

  • Develop high performing shufflers’ team
  • To make sure that the fundamentals of the game are in place: a fair shuffle and the uncompromising integrity of those who deal it
  • Maintains the department’s documents and manuals, i.e. makes all necessary amendments in the department’s documents related to procedures and/or processes in case a change takes place
  • Monitor individual and team performance and provide regular and meaningful feedback
  • Monitor shuffles for compliance with all requirements of the unit
  • Recognize high performance and address non-performance
  • Evaluate shufflers’ performance and prepare written performance evaluations
  • Orienting, training, developing and supervising subordinates
  • Identify areas where process or system enhancement is needed to improve productivity, efficiency or reduce expenses in the department or organization; identify solutions and work to implement
  • Report observed/detected irregularities
  • Handle administrative duties such as: determine how many gaming tables to open each day and schedule staff accordingly, applies schedule and rotation changes
  • Review schedule and rotation to estimate timeframes and to ensure speed and efficiency for the specific tasks
  • Create weekly/monthly Key Performance Indicators (KPI) metrics and individual stats to monitor team performance
  • Prepares and submits a Shift Activity Report at the end of each shift

Qualifications

  • Strong communication skills
  • High sense of responsibility and self-confidence
  • Ability to supervise a team of Shufflers in a positive and productive manner by motivating, developing and managing employees as they work
  • Ability to handle high stress situations and make fast decisions
  • Excellent organizational, time management and prioritization skills
  • Willingness and ability to work extended hours upon business needs
  • Ability to motivate & inspire team members
  • Work experience in shuffler’s or Inspector’s / mentors position will be considered as a strong advantage

Additional Information

This position is an excellent opportunity to join the fast-growing Evolution team. We also offer:

  • Competitive Salary
  • Paid Time Off
  • Paid Holidays
  • Discounted Gym Membership
  • Employee Referral Program
  • Medical, Dental & Vision Insurance Plans
  • Company Paid Life and AD&D Insurance
  • Commuter Flexible Spending Account (FSA)
  • Nationwide Employee Discount Program
  • Full Training & Growth Opportunities
  • Professional and personal development – for the right person there is opportunity for the role to grow in responsibility

All your information will be kept confidential according to EEO guidelines.

Hiring manager

Nikita Kalinicenko

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